Library and Information
Trevecca Nazarene University
Management & Adult Studies Department
*Committed Professionals *Effective Communication *Supportive Technology *User-Centered Services
Prepared by: Mrs. Priscilla 'Prilla' Speer M.L.S.
Reference, Information Literacy Services and Module Three Instructor
TREVECCA NAZARENE UNIVERSITY
333 Murfreesboro Rd.
Nashville TN 37210-2877
Trevecca Nazarene University
333 Murfreesboro Road
Nashville, TN 37210-2877
For May Mini-Term, and holiday hours, please call the library
or check hours from the Waggoner Library Web site.
Main Circulation Desk: 615-248-1214
Reference Desk: 615-248-1570
Working adults who are continuing their education, like you, have a difficult time completing exhaustive information research. Yet, the research project that is a major component of the MHR program requires a substantial amount of research. The Internet and its ease of use has dramatically changed the way libraries operate. Waggoner Library has simplified a part of your research by providing you with access (on and off campus) to full text journal & book databases. In the Spirit of the Squirrel, you will find value in working hard gathering your sources to create a Ch. II that is worthwhile. Exemplary copies of completed Project Thesis's can be viewed online from the MHR Course Materials web page. Several copies are on reserve at Waggoner Library as well as all off site libraries and locations. These are to be used as visual examples of PT chapters, they are not templates. Refer to your PT Handbook and coordinator for clarification.
Module Three is designed to be a practical, hands-on approach to illustrating basic research principles and an introduction of primary online resources that will assist you in your project research.
Whether you need to analyze the cost-effectiveness of computerizing a manufacturing process or locate a recipe for chocolate mousse, the research process will be the same. Likewise, performing a computer search and using an online database like Business Source Complete is the same process. You may not consciously think of each step of the process, but you do them just the same.
The first thing any researcher must do is to Conceptualize The Idea. You will already have selected a topic for your research when you begin this module. That's the hardest part! The second step is to take your topic and Analyze the Key Terms. Your topic, or problem, will generally contain several terms or interrelated subjects. If you can, separate each concept and begin to think of synonyms or related words for each concept.
Sample Topic: the effect of wages on employee morale.
Every online database and online catalog has a standard list of subject terms that are used consistently throughout. They generally are not the same list from source to source, however.
Problem or Solution?
It is important to remember the difference between the PROBLEM and the SOLUTION. Your research will be easier if you approach the problem and look for possible solutions, instead of trying to find documentation to support your proposed solution. The terms highlighted in the examples below are your subject terms.
Solution My Company wants to install an expensive theft detection system.
Problem How can a small manufacturing firm eliminate inventory loss due to theft?
Solution I want to get the hospital to raise salaries of nurses.
Problem Staff turnover is high in my department. What can be done to reduce it?
Academic Honesty is expected of all students at TNU. Plagiarism, using another's statements or thoughts without giving credit, submitting for credit a borrowed or purchased paper, falsifying documentation, these types of infractions can result in course failure and/or program termination. Refer to Student Handbook for more information.
The OPAC is your guide to book, periodical and media resources in the library. It is accessed from the library's Web site.
Search On the Library homepage enter the topic you want searched in the search box. After typing in your word or phrase you need to select the tag for your topic; subject, author, title, keyword or journal title. Simply click on the tag you want to search and then the 'Search' button.
Keyword VS Subject Searching Keywords are searched by simply matching the spelling of the word/phrase-NO meaning is attached. Searching by subject (or author and title) will attach a meaning to the spelling creating a better result list. If you cannot find any titles after searching by subject, enter your terms in as a keyword search. This will broaden your search.
Advanced Search provides limiting options such as by location, publication type and will sort the results in date or title order.
Search Area Libraries If you need book materials to supplement the TNU collection, click on the Search Area Libraries button on the Library web page. Athena is a virtual online catalog providing access to several local area libraries including Trevecca, MTSU, Vanderbilt, Nashville Public Library, and TSU. Retrieved titles can be ordered online for no cost. They will be couriered to Trevecca for pickup. See ILL section for detailed information on requesting books located through Athena. World Cat allows you to search globally but will show local libraries that have the resource you need.
If you are searching by journal title: From the library homepage, enter the name of the journal in the search box near the top. Change the tag to read 'Journal Title' then enter. If your journal is full text in one of our databases the result will include a link to the database where you can access the full text. If there were no hits you can complete online an ILL form requesting a journal article reprint. Allow 7 days for receipt of the reprint.
If you are searching by subject
Electronic Resources: Choose a general database, browse subject list or by name of database. Accessing databases off campus access requires you to provide your name and the ID number from your student ID.
Result List The search result list appears in the order a record was entered into the catalog. The holdings line provides call number as well as indicates whether a book has been checked out by using the phrase 'No copies available.' Also included in the library holdings are eBooks which are indicated by the phrase [electronic resource] in the title line.
Checking out/Renewing library books Books are checked out at the Main Desk with a maximum of fifteen books for at least four weeks. Your TNU I.D. card serves as your library card. Books cannot be checked out from the Web site.
The ILL Process: All transactions for ILL are handled through the Interlibrary Loan Services Librarian, main floor of the library. Requests can be emailed directly to Karla Wardlow or an online form can be completed.
In many cases, the information located from electronic resources/databases is more current and up-to-date than information found in books. Waggoner Library has different types of electronic resources; online full text; and online abstracted. See Appendix A for full descriptions of our databases.
ProQuest has five search methods. The first is Basic, a keyword search. Advanced search allows choices for attaching meaning to your words/phrases. A Topic search allows you to scan subjects. a Browse search allows you to scan featured content, and a Publication searches journal titles.
A result list is displayed identifying retrieval options. You can view or print a record in one of four ways; Citation (bibliographic format), Abstract (bibliographic plus a short summary), or Full Text (bibliographic plus abstract plus complete text) and Page Image. Icons indicate format choices. To select, simply click on the icon and it will display that format. Articles can be printed, emailed to your personal Internet account, or downloaded to a flash drive or hard drive.
Gale Cengage Databases or Tennessee Electronic Library
The Tennessee Electronic Library is a collection of Gale databases that provide a significant number of full text articles. Access is through the library Web site 'Electronic Resources' page. Subject collections include 'Business,' 'Health Reference Center,' and 'Academic OneFile.' Search screen/method is the same for every database.
The result list indicates type of article [review, research or article] and provides basic citation information. Clicking on the title will display the TOOL box which provides output options such as print, email, download, translations, citation help, and conversion to .mp3 audio file for listening rather than viewing.
BSC is the primary full text database for business related articles. In addition to the searchable cited references provided for more than 1,300 journals, Business Source Complete contains detailed author profiles for the 40,000 most-cited authors in the database. Journal ranking studies reveal that Business Source Complete is the overwhelmingly superior database for full text journals in all disciplines of business, including marketing, management, MIS, POM, accounting, finance and economics.
Additional full text content includes financial data, books, monographs, major reference works, book digests, conference proceedings, case studies, investment research reports, industry reports, market research reports, country reports, company profiles, SWOT analyses, Harvard Business School faculty seminars streaming videos, and more. Harvard Business Review is available full text from BSC as well.
EFFECTIVE DATABASE SEARCH STRATEGIES
To get the best results when you search our databases there are some basic strategies you can employ. Remember you are in control of your research process and its results!
Keyword Vs Subject: The computer cannot differentiate between the same words used in different contexts. This can result in 'unusual' citations. For example, in searching for a hospital manual on hand-washing techniques for floor personnel, using the term Sterilization is not good because references to Birth Control will also be retrieved.
This is why databases have an advanced search option that
will allow attaching a meaning to your search terms/phrases.
In ProQuest it is 'Advanced' search and in Gale it is 'Advanced Search.' Gale also provides a list of possible subject headings when your search is very broad. These options are provided to allow you to have control over your search and the end result will be a more relevant bibliography.
When you get zero hits on your result list: Check your spelling. Verify that the database you are using is appropriate to your topic. Make sure that you haven't entered too many words into the search box. When several words/phrases are entered your results will reflect how narrow your search was, in this case, generalize more and relate what literature is available in a broader sense to your more specific topic.
INTERNET RESEARCH STRATEGIES
Most of you are already subscribers to Internet Service providers such as AOL or Bellsouth. net and are already Internet users in some way. The Internet can provide you with access to other libraries, 'chat rooms,' or even provide full text services.
The Project Thesis requires you use the MLA Documentation Style 7th edition when writing your thesis. Online databases offer a special challenge to documentation. Below you’ll find how to cite journal articles you've located from the library databases such as EBSCO or ProQuest.
Note that the article title is enclosed in quotations. The source or journal name is italicized. Note that the page numbers are just the numbers and not spelled out.
Article paging in some databases is not complete. You may be given a beginning page and an estimate as to how many pages it will take to print your article but you are not given an ending page number. The way this will be cited using MLA style would be the beginning page number followed by a plus sign. The plus sign indicates that the article is continued on following pages. Should look like this: 54+ .
Parenthetical Citation: Author (Feuer 45)
Comments: PQD/TEL and other articles located online/Internet do not have page breaks identified. When you cite an article within Ch. II you are required to include the page number your information came from. Sometimes databases do not identify specific page numbers, the MLA 7th ed states that you only use the author, no page number is needed. Accuracy and quality control is important in your research. Waggoner Library has the complete MLA Handbook for referral and there are several Web sites that provide online MLA versions.
ABI/INFORM this collection of industry and company profiles as well as articles on all aspects of the business field is accessed through ProQuest.
Academic OneFile multidisciplinary collection offered through Gale.
ATLA Religion Database with ATLASerials an online full text database of journals indexed in the ATLA Religion Indexes also including abstracts and citations for religion related topics. ATLASerials is an ongoing collection of religious journals.
Christian Periodical Index an online abstracted index to religious publications not commonly found in the major indexes such a Holiness Today.
Criminal Justice Collection whether studying to become a lawyer or law enforcement officer, paralegal, or for a career in Homeland Security, users have access to journals on criminal justice topics.
Criminal Justice Periodicals a comprehensive collection of U.S. and international criminal justice journals including information for professionals in law enforcement, corrections administration, drug enforcement, rehabilitation, family law, and industrial security
Search a collection of more then 650 newspapers,
both national and international.
ERIC Educational Resources Information Center (ERIC) is a database that covers all aspects of education. From recreation programs for prison inmates to training interns how to work with closed head injured patients to the traditional education topics like classroom management. There are two types of materials indexed in ERIC, ED's (ERIC Documents) which are reproduced full text on microfiche or available online and EJ's (ERIC Journals) which are located by journal title within the library’s periodical collection. ERIC can be searched through ProQuest.
ERIC Plus Text Linking the entire ERIC database with full-text and/or full-image articles only from nearly 260 leading journals, ERIC PlusText, part of part of ProQuest. It is a primary source for any educationally related topic.
First Research-Hoovers industry specific information.
Gale Databases/TEL Gale's Tennessee Electronic Library provides access to a collection of Gale databases. Many of the articles are available full text online. It is accessible from the library’s Web site 'Electronic Resources' link. The password 'elvis' is needed when accessed off campus. The collection includes the following databases:
Global Issues in Context articles and research from a global perspective on multidisciplinary topics.
through EBSCO this database offers a unique
perspective on the positive and negative ways
humans affect the environment. Drawing on the
connection between the environment and
disciplines such as agriculture, education, law,
health and technology, GreenFILE serves as an
informative resource for anyone concerned about
the issues facing our planet .
Hoover's Academic delivers comprehensive company, industry, and market intelligence that drives business growth. The database of 12 million companies, with in-depth coverage of 40,000 of the world's top business enterprises, provides marketing and research data necessary in creating effective marketing plans for all types of companies and products.
Lexis-Nexis provides full-text documents from more than 5,600 international news, business, legal, medical and reference publications.
Library Literature &
This full text online database, part of
covers all aspect of librarianship and
Nursing and Allied Health Collection All aspects of the Nursing profession, from direct patient care to health care administration, are covered in this collection from Gale.
Points of View Reference Center designed to provide students and schools with a series of controversial essays that present multiple sides of a current issue.
PsycARTICLES Full text articles from about 50 selected APA published psychology journals.
Psychology & Behavioral Sciences Collection covers information concerning topics in emotional and behavioral characteristics, psychiatry & psychology, mental processes, anthropology, and observational & experimental methods.
PsycINFO An abstracted online database that is the authoritative source in the field of psychology. It is the electronic version of Psychological Abstracts. PsycINFO indexes professional journal articles as well as dissertations in the field of psychology. Dissertations have to be ordered using Interlibrary Loan.
Social Science Full Text A full text online database, part of WilsonWeb, covering all aspects of the social sciences; social welfare, social work, psychology from 1995-present.
WorldCat contains more than 35 million records describing items owned by U.S. libraries and libraries around the world.
Important Disclaimer! Online databases may change their format, search strategies and topics indexed at any given time. Consequently, Waggoner library may even drop a database if cost to maintain it becomes too prohibitive. When you come into the library for Module Three you will receive the most up to date information regarding databases. If you need assistance prior to Module Three please email me, firstname.lastname@example.org or email@example.com
Appendix B: TNU Waggoner Library Services for Off-Site MHR students
Materials Supplied to MHR Off Site Center Students
The information below is sent to the student along with requested materials from Waggoner Library at Trevecca Nazarene University.
2. Enter your name and library card number (bar code number).
3. Click in the box beside each book you would like to renew.
4. Click on the 'Renew items' button at the bottom of the screen.
Your items will be renewed. Please make note of the new due date.
Note: Overdue items, recalled items, and items on hold cannot be renewed online. Please call Waggoner Library Circulation at the number below for assistance. If you have any questions, call (615) 248-1212 for assistance, or e-mail us.
Appendix C: Annotated Bibliography, Based on 7th edition MLA 2009
Blanchard, Ken, Dana Robinson, and Jim Robinson. Zap the Gaps. New York: Harper Collins, 2002. Print.
This book will help to raise performance by helping to identify chronic problems.
Coca Cola Bottling Company. "Route Sales Person Position Description." Coca-Cola Policy Manual. Nashville, TN: Coca-Cola Bottling Company, 2001. Print.
A position description is given outlining the responsibility of a route sales person for the Nashville, Tennessee Coca-Cola Bottling Company.
Frumkin, Paul. "Fast Casual Faces Down Slowing Sales, Lagging Traffic." Nation's Restaurant News 43.13 (2009): 46+. Print.
People are coming into the work force with little or no knowledge.
Griffing, Marjorie. "Training Time: To Pay or Not to Pay." Payroll Manager’s Report 9.8 (2009): 9-14. Business Source Complete. Web. 28 July 2009.
Cites the four criteria that should be met to exclude training activities from working hours, discusses the two Fair Labor Standards Act.
"The Incentives Matrix." Texas Law Review 88.6 (2008): 1151-1211. Business Source Complete.
"It's a Small World." Training 46.3 (2009): 46- 49. ProQuest. Web. 17 July 2009.
Training professionals face the same issues globally.
James, Harvey S. Personal interview. 18 June 2008.
Elements of a firm's organizational structure can affect the ethical behavior of workers.
"The Rewards of Recognition: Six Strategies for Successful Employee Programs." Community Banker 19.1 (2009): n. pag. Print.
Interesting ideas for rewarding employees.
Appendix D: Overdue Collection Policy
MHR students are considered by Waggoner Library to be full Trevecca students. This allows you all the privileges and responsibilities of our traditional student body. Books will be loaned out for a four-week period. If they are not returned on time, fines will be levied.
Waggoner Library Contact Information
Reference Desk - 615.248.1570
Circulation Desk - 615.248.1214
IRC Desk - 615.248.1205
LiveChat with a librarian
*Committed Professionals *Effective Communication *Supportive Technology *User-Centered Services